Licensing FAQ

• What is the DocMoto licensing model?
  
• What is a "per seat" license?
  
• What is a concurrent license?
  
• Can I mix per seat and concurrent users?
  
• Are per seat licenses tied to a particular computer?
  
• Do you support different levels of user?
  
• What is the difference between your professional and standard user levels?
  
• If a user leaves and somebody new takes their place do I need a new license?
• Can I see the terms for your cloud service?
• Can I see your privacy policy for data stored on your cloud service?

What is the DocMoto licensing model

DocMoto licensing is very flexible. Our servers can support a mixture of per seat and concurrent licenses.

What is a "per seat" license?

A per seat license is one where a single user is assigned to a license. The user can log into DocMoto at any time from any machine. Heavy system users are well suited to being assigned to a per seat license.

What is a concurrent license?

Multiple users can be assigned to a concurrent license. The only limitation being that the users cannot connect simultaneously to DocMoto. Concurrent licenses are ideal for people who are not expected to log into DocMoto often. Senior managers and external customers are both groups that are well suited to being assigned to a concurrent license.

Can I mix per seat and concurrent users?

Yes, a single DocMoto server can support a mixture of concurrent and per seat licenses. This makes for a very cost effective model. Your customers and other infrequent users can be assigned to one or more concurrent licenses, and your frequent users can be assigned per seat licenses.

Are per seat licenses tied to a particular computer?

No. You can copy the DocMoto client software to as many computers as you like.

Do you support different levels of user?

Yes. DocMoto supports professional (level 1) and standard (level 2) users.

What is the difference between your professional and standard user levels?

A professional level user can access all functionality. A standard level user can access all features except query and administration.

If a user leaves and somebody new takes their place do I need a new license?

No, you simply set the old user to be "inactive" and assign your new user to their license.

Can I see the terms for your cloud service?

You can see our cloud user terms here.

Can I see your privacy policy for data stored on your cloud service?

You can see our cloud privacy policy here.