Support


"I wanted to stress the fact that Mike and his team did such a great job at getting all the metadata reapplied to 12k+ files and then helping us sort out our folder structure requirements, i.e. new folders and folder properties, etc. They were did all this on very short notice ... and they pulled it off without a single mistake."
  Robin Hoefler, Pueblo Film
 
"I just wanted to thank all of you, specially Mike and yourself, for your time and effort last week while installing Docmoto in my office. We're very glad to have it and we feel it's going to be a very important tool in our daily work, but what's most valuable, in my opinion, is the commitment and support you showed in getting everything to work."
  Pedro Montoya Soler
 
"I really want to thank you for the fast and professional support for my issue yesterday.
We are very happy with your product and we are really looking forward to use it as a main part of our work. "
  Christoph Stock

Supporting DocMoto is important to us and we offer a range of services to provide our customers with complete support cover.

Installation Services

DocMoto is a sophisticated client server application. Whilst many non-technical users have successfully installed DocMoto this isn't for everyone.

Our installation service helps you through this process.

Template development and customization

DocMoto can be fully customized to fit your business. This process may include creating custom templates and tag definitions.

Knowledge base and "How to" video collection

We are continually adding to our knowledge base which is open to all users.

In addition we have a growing library of "how to" videos to supplement your knowledge

Recent Knowledge base Articles

Here are some of the latest articles:

Bespoke support packages

In addition to all of the above we also offer bespoke support packages to suit your needs.

For further details on our support contact our sales department

Are you a developer?

DocMoto can be extended and integrated with other systems through our APIs, take a look at our developer section

Copyright 2013 CHLSoftware. All rights reserved. All trademarks acknowledged.