Troubleshooting

Empty iWork file after checkout

Under certain, rare circumstances in can happen that a checked out iWork file appears to be empty.

This can be caused by folders and/or files containing quotation marks (") in the folder or file name.

The solution is to rename the folder and/or file and remove any quotation marks.

Tip. Users can easily find any quotation marks in their DocMoto repository by Quick Searching for ".

To recover your file after renaming the folder simply select version history and set a previous version to latest.

Still have a question?

If you still can't find the answer to your question or need more information, please contact the DocMoto team on +44 (0)1242 225230 or email us

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