Troubleshooting

Setting up disk backup on Catalina

There is a permissions issue on Catalina when backing DocMoto up to an external drive.

You will need to allow the shell app full disk access.

This can be done as follows:

  1. Open System Preferences
  2. Select Security & Privacy
  3. Select the Privacy tab
  4. Select Full Disk Access from the left hand list
  5. Unlock
  6. In Finder select Go the select Go to folder
  7. Enter /bin
  8. Find the sh folder and drag it on the right hand panel of the Privacy tab
  9. Find the bash folder and drag it on the right hand panel of the Privacy tab
  10. Make sure it is ticked

See Screenshot:

SystemPreferences.png

Still have a question?

If you still can't find the answer to your question or need more information, please contact the DocMoto team on +44 (0)1242 225230 or email us

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