Troubleshooting

DocMoto taking a long time to connect

If your DocMoto client is taking a long time to connect to the server it could be that you have many tabs open from a previous connection.

If this is the case you can reset it back to being a single tab that will open when you connect.

Firstly close the DocMoto client

To do this you will need to use Terminal and sign in as the 'super-user' of the machine by typing:

sudo -s

Navigate to your connections folder in DocMoto. An example is:

cd /Users/ncameron/Library/DocMoto/connections/localhost

List the contents of the server name folder by typing:

ls -la

You will see a file named tabs.xml. Rename this file by typing:

mv tabs.xml tabs_old.xml

When you restart the DocMoto client a tabs.xml file we be recreated.

Still have a question?

If you still can't find the answer to your question or need more information, please contact the DocMoto team on +44 (0)1242 225230 or email us

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